Project Quality Management

Project quality management is a process which ensure that all the activities related to project are efficient and effective with respect to the project objectives and project performance.


It includes creating and following policies and procedures in order to ensure that a project meets the defined needs it was intended to meet from the customer’s perspective.


Project Quality Management

What we do:


Our approach to quality management that enable us deliver a high-quality project revolves majorly around the three following concepts:


  • Customer Satisfaction:
    This is our key measure of a project’s quality. We therefore not only ensure that the project requirements are met, but also manage customer expectations.

  • Prevention over Inspection:
    We greatly advocate for the Cost of Conformance implementation which includes money spent during the project to avoid failures over the money spent during and after the project because of failures; Cost of Non-conformance.

  • Continuous Improvement:
    This is a concept where we make effort to improve your products, services, or processes over time. This concept exists in all of our major quality management approaches such as Six Sigma and Total Quality Management (TQM). We apply it by using the analyzed the issues that were encountered from various projects in our coverage.



How we do it:


The following are Mikab’s key processes that we perform in various projects in regard to Quality management:

  • Plan Quality:

We identify the quality requirements for both the project and the product and document how the project can show it is meeting the quality requirements. Our outputs of this process include a Quality Management Plan, quality metrics, quality checklists and a Process Improvement Plan.

  • Quality Assurance:

We employ this using Process checklists and project audits to verify that the project processes are sufficient and if adhered to the project deliverables will be of good quality.

  • Quality Control:

We verify that the product meets the quality requirements. Technical reviews and testing are some of our methods used to perform quality control.

Why you need it:


Project Quality Management includes the processes and activities that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken.



It ensures that the project requirements, including product requirements, are met and validated.

© 2020 by MiKab CM limited.

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